Manuals

Locating Your Model Number

To ensure you are referencing the correct manual for your Philips refrigerator, it’s important to first locate your model number. The model number is typically found on a sticker or a metal plate. Here are common places you might find it:

• Inside the Refrigerator: Often found on the side wall, near the top or middle shelves.
• On the Door Frame: Check the perimeter when the door is open.
• Behind the Kick Plate or Toe Grille: Some models may have it here, requiring a slight removal for visibility.
• Back of the Unit: Especially for older models, the back panel might display this information.

Tip: If you can't find the model number in these locations, consult the purchase receipt or any previous correspondence with Philips, as it might also be listed there.

How to Access Digital Manuals

Philips provides digital manuals for convenience and ease of access. Follow these steps to locate your manual:

1. Visit the Philips Website: Navigate to the official Philips support page.
2. Search by Model Number: Enter your model number in the search bar.
3. Access the Manual: Once the correct product is found, a link to download or view the manual will be available.

Digital manuals offer additional benefits such as search functions and hyperlinked sections for easy navigation.

Understanding Warranty Information

Knowing the details of your warranty can save time and cost in case repairs are needed. Here’s what typically is included:

• Standard Warranty Period: Philips refrigerators often come with a one-year warranty from the date of purchase. This covers parts and labor for manufacturing defects.
• Extended Warranty Options: Consider purchasing an extended warranty for larger appliances, providing extra years of coverage.
• Parts Coverage: Certain parts like compressors might have longer warranty periods.
• Exclusions: Normal wear and tear, accidental damage, and unauthorized repairs are generally not covered.

Important: Always register your appliance upon purchase to activate your warranty and ensure faster service when needed.

Finding Certified Service Providers

For repairs or maintenance, using certified Philips service providers ensures that your refrigerator receives the best care with genuine parts. To find a provider:

1. Use the Philips Service Locator: Available on the Philips website, this tool helps you find authorized service centers near you.
2. Check Credentials: Certified providers will have official recognition from Philips and stock genuine parts.
3. Contact Information: Directly contact the nearest service provider for inquiries or appointments.

By choosing certified service providers, you can maintain the warranty and extend the lifespan of your refrigerator.