Manuals

Locating Your Model Number

To effectively manage and maintain your Westinghouse refrigerator, it's crucial to know its model number. This number is a unique identifier for your specific appliance and can be useful for troubleshooting, ordering parts, or accessing support services. Typically, you can find the model number on a label that is often placed in one of the following locations:

• Inside the refrigerator compartment: Look on the walls or ceiling near the top shelf.
• On the side of the door: Open the refrigerator door and examine the door jamb for the label.
• Near the bottom kickplate: Inspect the area beneath the main door, where a label might be attached near the kickplate.

Ensure to document this model number in a safe place for future reference.

Navigating the Official Westinghouse Support

Westinghouse offers a robust support system to help owners with any questions or concerns regarding their appliances. To access various resources, follow these steps:

1. Visit the Westinghouse website: Start by navigating to the official Westinghouse home page and locate the 'Support' section.
2. Enter your model number: Use the search feature to input your appliance's model number to access relevant manuals, guides, and support articles.
3. Explore troubleshooting guides: The support page will offer detailed guides and FAQs to address common issues and queries.
4. Contact customer service: If you can't find an answer online, take advantage of the contact options provided, including phone numbers, email support, and live chat.

Understanding Warranty Information

Knowing your appliance's warranty details is essential for ensuring repair costs are covered where applicable. Westinghouse generally offers warranties that cover specific components for a set period, typically ranging from one to five years. Here's how to check your warranty status:

• Standard Warranty: Refer to the documentation provided at the purchase point, which typically outlines the terms of the standard manufacturer's warranty.
• Extended Warranties: If you purchased an extended warranty, you'll need the documents or receipt proving coverage beyond the standard warranty.
• Checking Warranty Status: Visit the Westinghouse website, navigate to the warranty section, and enter your model number and purchase date to confirm your coverage status.

Accessing Digital Manuals and Guides

Digitized manuals offer a convenient way to access information anytime and anywhere. Westinghouse provides comprehensive digital resources for all its refrigerator models. Here's how to access them:

• Online Resources: Go to the Westinghouse website and use your model number to download the PDF version of your manual.
• Westinghouse Support App: Consider downloading the official app, which offers mobile access to manuals, troubleshooting tips, and customer support.
• Email or Cloud Storage: Save the downloaded PDF to your preferred email or cloud storage service for easy retrieval.

How to Order Physical Copies of Manuals

Despite the convenience of digital versions, having a physical copy of your manual can be beneficial. Follow these steps to order one:

1. Contact Customer Support: Reach out to Westinghouse support through their website or hotline and request a physical manual copy by providing the necessary details such as the model number and your postal address.
2. Request from Retailers: If your refrigerator was recently purchased, contact the retailer to see if they can provide an additional manual.
3. Authorized Dealers: Visit a local authorized Westinghouse dealer, as they may be able to order the manual on your behalf.

Maintain these resources in a dedicated space in your home for quick reference when needed.