Where to Buy a Kenmore Refrigerator

Kenmore refrigerators are sold through major appliance retailers, online marketplaces, and Sears locations

Kenmore is a Sears house brand, so your primary options are Sears stores (both in-person and online), major appliance chains like Best Buy and Lowe's, and online retailers including Amazon and Wayfair. The availability of specific models varies by retailer and location. Some retailers stock only a limited selection of Kenmore models on the showroom floor, while their websites may carry a wider range. If you have a particular model in mind, checking the retailer's website first saves a trip.

Pricing and delivery options differ significantly between retailers. Sears often offers financing through their Sears Card and handles delivery through their own network. Best Buy and Lowe's typically provide next-day or scheduled delivery in most areas. Amazon and Wayfair may have lower prices but charge separate delivery fees, and delivery timelines can stretch to two to three weeks depending on stock. Asking about delivery costs upfront—some retailers include it, others charge $100 to $300—matters when comparing total price.

Key Takeaways

• Sears (online and in-store) carries the full Kenmore line since Kenmore is a Sears brand, and often offers financing options through their credit card.
• Best Buy, Lowe's, and Home Depot stock popular Kenmore models and typically offer faster delivery than online-only retailers.
• Amazon and Wayfair may have lower advertised prices but charge separate delivery fees and have longer wait times.
• Checking the retailer's website before visiting saves time, since showroom inventory is usually smaller than what is available online.
• Delivery costs and installation services vary widely—ask each retailer what is included in their quoted price.

Sears: The Direct Source for Kenmore

Sears.com and Sears stores carry the complete Kenmore refrigerator lineup because Kenmore is manufactured and owned by Sears. Shopping directly through Sears gives you access to every model and size option, from compact top-freezers to large French-door units with ice makers and water dispensers. Sears also stocks replacement parts and has technicians who know Kenmore units well.

Sears offers financing through the Sears Card, which sometimes includes promotional periods of zero interest for 12 to 24 months on purchases over a certain amount—check the current offer when you shop. Delivery is handled by Sears' own logistics team, and they typically schedule installation within one to two weeks. If you buy in-store, you can ask about floor models or open-box units, which are sometimes discounted 10 to 20 percent.

National Appliance and Electronics Chains

Best Buy, Lowe's, and Home Depot all carry Kenmore refrigerators, though their selection is smaller than Sears'. Best Buy typically stocks 8 to 12 Kenmore models at any given time, focusing on mid-range and higher-end units. Lowe's and Home Depot emphasize bottom-freezer and French-door styles. All three offer scheduled delivery within three to seven business days in most areas, and their websites show real-time local inventory so you can see what is in stock near you.

These retailers often run promotions during major sales events (Memorial Day, Labor Day, Black Friday) that can save you $200 to $500 on select models. Best Buy includes delivery and haul-away of your old refrigerator in most cases. Lowe's and Home Depot charge separately for haul-away but offer free delivery on purchases over a certain threshold—currently $45 at Lowe's and $35 at Home Depot, though these amounts change. All three will install water line connections for ice makers and water dispensers, though some charge an extra $100 to $150 for this service.

Online Retailers and Marketplaces

Amazon, Wayfair, and Overstock carry Kenmore refrigerators, often at prices 5 to 15 percent lower than brick-and-mortar stores. The trade-off is delivery time and cost. Amazon typically ships Kenmore refrigerators within one to two weeks and charges $0 to $100 for delivery depending on your location and Prime membership status. Wayfair and Overstock usually take two to three weeks and charge $150 to $300 for delivery and basic setup.

Online retailers rarely include haul-away of your old refrigerator or installation of water lines. If you need those services, you will have to arrange them separately through a local appliance service company, which can add $200 to $400 to your total cost. Read the return policy carefully—most online retailers allow returns within 30 days, but returning a large appliance can be complicated and may require you to pay return shipping. Buying from Amazon or Wayfair makes sense if you have a simple model without a water line and you are comfortable handling basic delivery logistics yourself.

Warehouse Clubs and Discount Retailers

Costco and Sam's Club occasionally stock Kenmore refrigerators, but their selection is limited to a few popular models and changes seasonally. Prices are competitive, and both clubs offer extended return windows (up to two years at Costco) and include delivery. However, you must be a member to shop, and availability varies by location and time of year. Call your local warehouse before making a trip.

Scratch-and-dent appliance stores in your area may also carry Kenmore units at 20 to 40 percent discounts. These are floor models, returned units, or items with minor cosmetic damage that do not affect function. The downside is limited selection and no warranty beyond what the manufacturer provides. If you find a model you like, inspect it carefully in person and ask about the return policy before buying.

What to Compare When Shopping

Price alone does not tell the full story. Create a comparison table for the retailers you are considering, listing the model number, advertised price, delivery cost, installation cost (if applicable), haul-away cost, and warranty coverage. Some retailers bundle services that others charge for separately, so the lowest advertised price may not be the lowest total cost.

Ask each retailer about their return and exchange policy. Sears and Best Buy typically allow 15 to 30 days to return or exchange. Costco allows returns for up to two years. Online retailers vary widely—Amazon allows 30 days, Wayfair allows 30 days, but some smaller sellers have shorter windows. If the refrigerator arrives damaged, document it with photos and contact the retailer immediately; most will replace it at no charge if you report damage within 48 hours of delivery.

Timing Your Purchase

Kenmore refrigerator prices drop during major sales events: Memorial Day (late May), Independence Day (early July), Labor Day (early September), and Black Friday (late November). Sears, Best Buy, and Lowe's typically offer the deepest discounts during these periods. If you need a refrigerator urgently, buying outside these windows is fine—prices do not fluctuate wildly month to month. If you can wait, shopping during a sale event can save you several hundred dollars.

Delivery times are longest during summer (June through August) when demand peaks. If you order in July or August, expect a two- to three-week wait even at retailers that normally deliver in one week. Winter and early spring are quieter seasons, so delivery is faster and retailers may be more flexible about scheduling.

Frequently Asked Questions

Can I order a Kenmore refrigerator online and pick it up in-store?

Yes, Sears, Best Buy, Lowe's, and Home Depot all offer buy-online-pickup-in-store (BOPIS) for Kenmore refrigerators, though availability depends on your local store's inventory. Pickup is usually available within three to five business days. Call ahead to confirm the model is in stock before ordering online.

Do I need to pay for delivery and installation separately?

It depends on the retailer. Sears includes delivery and basic setup in most cases. Best Buy includes delivery and haul-away. Lowe's and Home Depot charge for delivery separately but waive it on purchases over a certain amount. Online retailers like Amazon and Wayfair charge delivery as a separate line item. Water line installation is almost always charged separately, typically $100 to $150.

What is the difference between buying from Sears and buying from Best Buy?

Sears carries the complete Kenmore lineup and offers financing through their card. Best Buy has a smaller selection but often has competitive prices and faster delivery. Sears technicians are more familiar with Kenmore units, while Best Buy's service is more general. If you want the widest choice and financing options, choose Sears. If you want speed and competitive pricing, choose Best Buy.

Are Kenmore refrigerators cheaper online than in stores?

Sometimes, but not always. Amazon and Wayfair may have lower advertised prices, but once you add delivery, haul-away, and installation costs, the total can be higher than buying in-store. Compare the full cost, not just the refrigerator price, before deciding.

What should I do if my Kenmore refrigerator arrives damaged?

Take photos of the damage immediately and contact the retailer within 48 hours. Most retailers will replace the unit at no charge if damage is reported promptly. Do not refuse delivery—accept it, document the damage, and then contact the retailer. Refusing delivery can complicate the replacement process.