Finding Your Kenmore Refrigerator Model Number

Where the Model Number Is Located

Your Kenmore refrigerator model number is printed on a label inside the refrigerator, almost always on the wall behind the crisper drawers or on the back wall near the floor. Open both crisper drawers and look at the interior wall where they slide in — you will see a white or silver sticker with black text. The model number is a string of digits, often starting with "25" or "27" for Kenmore models, though some are longer alphanumeric codes.

If you cannot find it inside, check the back of the refrigerator. Unplug the unit, pull it away from the wall carefully, and look for a label on the rear panel or along the bottom edge. Some Kenmore models, particularly older ones, place the label on the exterior back rather than inside. The label will also show the serial number, which is different from the model number — the model number is what you need for manuals and parts.

Write down the full model number exactly as it appears, including any letters or dashes. This is the information you will need to find the correct manual, order replacement parts, or contact Kenmore support about your specific refrigerator.

Key Takeaways

• The model number label is most commonly found inside the refrigerator on the wall behind the crisper drawers.
• If the interior label is not visible, check the back panel of the refrigerator after unplugging and pulling it away from the wall.
• Write down the complete model number exactly as printed, including any letters or dashes, to ensure you get the right manual or parts.
• The model number is different from the serial number — both appear on the same label, but you need the model number for documentation and support.
• Older Kenmore refrigerators may have labels on the exterior back rather than inside, so check both locations if your model is several years old.

What Information Is on the Label

The label you find will contain several pieces of information beyond just the model number. You will see the model number, the serial number, the manufacturing date (often coded as a letter and number), electrical specifications like voltage and wattage, and sometimes a barcode. The label may also list the refrigerant type and capacity, which is useful if you ever need service work done on the cooling system.

The serial number looks similar to the model number but serves a different purpose — it identifies your specific refrigerator, not the design or type. When you contact Kenmore or a repair technician, they may ask for both numbers. The model number tells them what your refrigerator is; the serial number tells them which one is yours. Keep both numbers in a safe place, such as a photo on your phone or a note in a file, so you have them if you need support later.

Photographing the Label for Future Reference

The easiest way to keep your model and serial numbers accessible is to take a clear photo of the label with your phone. Make sure the image is sharp enough to read every digit and letter. Store this photo in a folder on your phone labeled "Appliances" or "Home," or email it to yourself so you can find it from any device.

This approach saves you from having to open the crisper drawers and search again if you need the number weeks or months later. If you ever sell the refrigerator or move, you can also share the photo with the new owner or keep it for your records. A photo takes 30 seconds and prevents frustration when you are trying to order a part or download a manual.

Accessing Your Manual Using the Model Number

Once you have the model number, you can find your refrigerator's manual on the Kenmore website or through the Sears Parts and Repair website, which handles Kenmore appliances. Go to the support section, enter your model number in the search field, and look for the PDF manual or user guide. Many manuals are available to view online or download at no cost.

The manual will show you how to adjust temperature settings, use specific features, perform basic maintenance, and troubleshoot common problems. It also contains the warranty information and the contact details for Kenmore customer service. Having the manual on hand — either printed or saved to your phone — is one of the most useful things you can do when you first set up your refrigerator.

Ordering Parts and Scheduling Service

If your refrigerator needs a replacement part, the model number is essential. Whether you are ordering a new water filter, a door seal, a shelf, or an internal component, the parts supplier or retailer will ask for the model number to make sure you get the right part. Kenmore parts are sold through Sears Parts and Repair, Amazon, and other appliance parts retailers — always provide the model number when you order.

If you need to schedule a repair visit, Kenmore's service team will also ask for the model number so they can confirm what tools and parts the technician should bring. Providing the correct number upfront saves time and reduces the chance of the technician arriving unprepared. Many service calls can be resolved faster when the technician knows exactly what model they are working on.

What to Do If the Label Is Damaged or Missing

If the label is worn, faded, or missing entirely, you may still be able to find your model number. Check the original purchase receipt or the box your refrigerator came in — both usually print the model number. If you bought it from a retailer like Sears, Best Buy, or a local appliance store, you can contact them with your purchase date and they can look up the model number in their sales records.

If you have the refrigerator's warranty paperwork or registration documents, the model number is often listed there as well. As a last resort, you can contact Kenmore customer service directly with your serial number (if it is still visible) or your purchase information, and they can help identify your model. Kenmore's phone number and online chat are available on their website.

Frequently Asked Questions

Is the model number the same as the serial number?

No. The model number identifies the design and type of your refrigerator; the serial number identifies your specific unit. Both appear on the same label, but they serve different purposes. You need the model number to find manuals and parts; the serial number is used for warranty claims and service records.

Can I find my model number online if I bought the refrigerator years ago?

If you have your original receipt or warranty paperwork, the model number is printed there. If you registered your refrigerator with Kenmore when you bought it, you may be able to log into your account on their website and find it. Contact Kenmore directly with your purchase date and they can help locate it in their records.

What if the label inside the refrigerator is too faded to read?

Check the back of the refrigerator or the bottom edge for a second label. Look at your purchase receipt, warranty documents, or the original box. If none of those work, contact Kenmore with your serial number or purchase information and they can identify your model for you.

Do I need the model number to download the manual?

Yes. The Kenmore website and Sears Parts and Repair site both require the model number to locate your specific manual. If you do not have it, find it on the label first, then search for the manual. Some retailers like Amazon also have manuals listed by model number in the product details.

Where should I keep my model number so I do not lose it?

Take a photo of the label with your phone and store it in a folder labeled "Appliances" or "Home." You can also write it down and keep it in a file with other household documents, or email the photo to yourself. This way you will have it whenever you need to order parts, find a manual, or contact support.